Following a serious social media backlash, Access Bank Plc said it will no longer collect the accrued stamp duty charges (for February through to April) from its customers as customers expressed their utter dissatisfaction over the debits.
In a statement issued on Twitter on Sunday, Access Bank explained the decision to cancel the stamp duty collection was because it cared about its customers. The bank, however, maintained that the earlier decision to withdraw the accrued charges was legal.
Access Bank To Bear Stamp Duty Charges Of Customers
In the meantime, Access Bank said it will go ahead and bear the cost of the stamp duty (for February through to April 2020 alone) on behalf of its customers. Note that stamp duty charges on bank customers’ transactions are usually collected by the banks on behalf of the Federal Government of Nigeria.
an official statement from access bank
Statement From Access Bank on Twitter
“Stamp duty charge collection is in compliance with the mandate of the ‘Finance Act, 2019 (Stamp Duty Act, Cap S8). We are required by law to apply this charge as applicable and remit all funds to the Federal Government.
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“However, we have heard our customers’ feedback that this charge is unwelcome, especially at this time against a challenging economic backdrop. We have considered your feedback and have decided to pay the stamp duty on our customers’ behalf for the affected period only. This means all individual and SMEs who were debited for the accumulated stamp duty charge for February to April 2020, will be refunded.”
See Tweet And Reactions Below
We have heard your feedback and we hope this goes a long way to make it better.
Thank you for sticking with us.#AccessMore pic.twitter.com/ZpJLRUBT61Loading...— Access Bank Plc (@myaccessbank) June 28, 2020
